Contact
GET IN TOUCH
Got a question about sizing, an order, or just want to say hello? We're here.
Email basisoriginals@gmail.com
We respond within 24 hours on business days.
Instagram @basisoriginals
DM us for quick questions or to share your Basis fits.
Common questions we can help with:
→ Order status and tracking
→ Size recommendations
→ Exchange requests
→ Defective product claims
→ Wholesale or collaboration enquiries
For defective product claims, please have your order number and unboxing video ready.
See our Shipping & Returns page for the full process.
For everything else, just fill out the form below and we'll get back to you.